

Cross-industry experience designing digital solutions:
👉 Healthcare: Strategic discovery through Lean Inception sessions, comprehensive user flow mapping and definition, accessibility-focused design standards, and critical decision-point navigation systems
👉 Automotive/Mobility: Conversational chatbot design for car rental experiences, intuitive interaction flow optimization, user journey mapping across multiple contexts and user profiles, and persona-driven flow definition
👉 Energy/Oil & Gas: Internal communication platform design via SharePoint, change management UX strategy, Copilot training facilitation, and effective prompt design.
Experience
My focus is on Product Design user experiences, with expertise in:
- Strategic Discovery & User Research
- Prototyping & Validation (wireframes, information architecture, low/high-fidelity prototypes)
- Design Systems for Product Consistency
- Lean Inception & Agile Methodologies
- User Testing & Stakeholder Validation
- Cross-functional Collaboration & Strategic Alignment
- Learning about conversational Design (certified, hands-on project experience)



